How we can support you

You are not alone. Refuge can support you.

If you are in an emergency, please call 999

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Contact the 24-hour National Domestic Abuse Helpline

If you are in an emergency situation, please call 999

  • Call us 24/7

    0808 2000 247

    Call for free and in confidence, 24-hours a day: 0808 2000 247.

  • Send us a message

    If you're not free to talk right now, write us a message and we'll get back to you.

  • Chat to us live

    Monday - Friday, 3pm - 10pm.

What is it like to call the Helpline?

We are a team of highly-trained, female advisers

We won’t judge you or tell you what to do; we are here to listen.

We will empower you

We will help you to understand your options and support you to make any decisions about the future.

We can support you to increase your safety

We can help you find a refuge space, or other specialist services.

We can talk in confidence

We can talk in confidence, in many different languages, 24-hours a day, 365 days a year.

Accessing refuge and other services

As a woman fleeing domestic abuse, you may want to access specialist refuge accommodation. The Helpline can help you find a refuge vacancy for you and your children; call us for more information. We can also support you to find other specialist services in your community, which can provide support whether or not you have left your partner.